Arlo Pro2 Detecting Motion not working 2023

Introduction: The Arlo Pro 2 is renowned for its advanced motion detection capabilities, providing homeowners with a sense of security and peace of mind. However, like any technology, it can encounter issues from time to time. In this blog post, we will explore some common problems users might encounter with Arlo Pro 2 motion detection and provide troubleshooting tips to help you get it working again.

  1. Check Camera Placement: One of the primary factors that can affect Arlo Pro 2’s motion detection is the camera’s placement. Ensure that the camera is positioned correctly and aimed in the desired direction. Avoid obstructions that may hinder the camera’s view or cause false triggers, such as tree branches, curtains, or other objects that may sway with the wind.
  2. Adjust Motion Sensitivity Settings: The Arlo Pro 2 allows you to adjust the sensitivity levels of its motion detection. If you find that the camera is not detecting motion as expected, try increasing the sensitivity. Conversely, if you are receiving too many false alerts, decreasing the sensitivity may help. Experiment with different sensitivity settings until you find the optimal balance for your specific environment.
  3. Verify Motion Zones and Activity Zones: Motion zones and activity zones define specific areas for the camera to monitor. Check the zones you have set up and ensure they cover the desired areas. If necessary, adjust and resize the zones to match your requirements. Also, confirm that you haven’t accidentally excluded any critical areas from the zones.
  4. Check Camera Positioning Mode: Arlo Pro 2 cameras offer three positioning modes: ceiling mount, wall mount, and freestanding. Ensure that the camera is correctly set to the desired mode. Using an incorrect positioning mode may affect motion detection as the camera’s angle and field of view may not align with your intended monitoring area.
  5. Verify Power and Connectivity: A common reason for motion detection issues can be power or connectivity problems. Make sure your Arlo Pro 2 camera has a reliable power source and is properly connected to your home network. Check the battery level or power cable connection and ensure that the camera has a stable Wi-Fi connection. Weak or intermittent connectivity can impact the camera’s ability to send motion detection alerts.
  6. Update Firmware and App: Regularly updating the firmware of your Arlo Pro 2 cameras and the Arlo mobile app is crucial for maintaining optimal performance. Outdated firmware or app versions can lead to compatibility issues and functionality problems, including motion detection. Check for any available updates and install them accordingly.
  7. Contact Arlo Support: If you have tried the above troubleshooting steps and are still experiencing issues with Arlo Pro 2 motion detection, it may be beneficial to reach out to Arlo customer support. They can provide specific guidance based on your situation and assist in resolving any underlying technical problems.

Conclusion: The Arlo Pro 2’s motion detection capabilities are designed to provide reliable security surveillance. However, if you encounter issues with motion detection not working as expected, it’s essential to go through a systematic troubleshooting process. By checking camera placement, adjusting sensitivity settings, verifying zones, ensuring proper power and connectivity, updating firmware and app, and seeking support when needed, you can overcome most motion detection problems and restore the functionality of your Arlo Pro 2 system. Remember, timely troubleshooting and maintenance play a crucial role in maintaining the effectiveness of any security system, and Arlo Pro 2 is no exception.

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