Arlo Not Detecting Motion: Troubleshooting Guide and Solutions

Arlo cameras are renowned for their ability to capture motion events and provide reliable security monitoring. However, there may be instances when your Arlo camera fails to detect motion, potentially compromising its functionality. In this article, we will explore possible reasons why your Arlo camera may not be detecting motion and provide troubleshooting tips to help you resolve this issue.

One common reason for Arlo cameras not detecting motion is improper camera placement. Ensure that your camera is positioned correctly, taking into account the recommended viewing angle and distance. Make sure there are no physical obstructions blocking the camera's field of view, such as tree branches, vegetation, or objects placed too close to the camera.

Another factor to consider is the camera's sensitivity settings. Arlo cameras offer customizable motion sensitivity levels, allowing you to adjust them according to your specific needs. If your camera is not detecting motion, it is worth checking the sensitivity settings in the Arlo app or web interface. Increase the sensitivity gradually to see if it improves motion detection without triggering false alarms. Similarly, if the sensitivity is too high and you're receiving excessive false alarms, reducing the sensitivity may help.

A low battery level can also impact the motion detection capabilities of your Arlo camera. When the battery is low, the camera may conserve power by reducing motion detection sensitivity or disabling it altogether. Check the battery status of your camera in the Arlo app or web interface and recharge or replace the batteries if necessary.

Additionally, ensure that your Arlo camera's firmware is up to date. Arlo regularly releases firmware updates to enhance performance and address known issues. Updating to the latest firmware version can potentially resolve motion detection problems. You can check for firmware updates in the Arlo app or web interface and follow the instructions provided to perform the update.

Another crucial factor to consider is the camera's motion detection mode. Arlo cameras offer various modes, including armed, disarmed, and custom modes. Ensure that the camera is set to the appropriate mode for your requirements. In armed mode, the camera will actively detect motion and trigger recordings or notifications. Double-check the mode settings to ensure that motion detection is enabled.

Lastly, network connectivity issues can also impact motion detection. If your Arlo camera is experiencing connectivity problems, it may not be able to communicate motion events effectively. Ensure that your camera is within range of a stable Wi-Fi connection. If possible, try relocating your camera closer to the router or access point to strengthen the signal. Additionally, consider restarting your router and camera to refresh the connection.

In conclusion, if your Arlo camera is not detecting motion, it is crucial to consider factors such as camera placement, sensitivity settings, battery level, firmware updates, motion detection mode, and network connectivity. By troubleshooting these aspects, you can often resolve the issue and restore proper motion detection functionality to your Arlo camera. If problems persist, it may be necessary to contact Arlo customer support for further assistance.

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