Why is Arlo not connecting to internet? solved 2023 

There could be several reasons why Arlo is not connecting to the internet. Here are some common troubleshooting steps you can try:

  1. Check your internet connection: Ensure that your Wi-Fi network is functioning properly. Try connecting other devices to the same network to verify if the issue is specific to Arlo or the entire network.
  2. Verify Arlo’s Wi-Fi settings: Make sure that Arlo is connected to the correct Wi-Fi network. Double-check the network name (SSID) and password to ensure they are entered correctly.
  3. Position Arlo closer to the router: If Arlo is located far away from your Wi-Fi router, it may struggle to maintain a stable connection. Try moving Arlo closer to the router and see if that resolves the issue.
  4. Restart Arlo devices: Power cycle your Arlo cameras, base station, or Arlo hub. Disconnect them from power for a few seconds and then reconnect them.
  5. Reset Arlo devices: If the previous steps didn’t work, you can try resetting your Arlo devices to their default settings. Consult the user manual or the manufacturer’s website for instructions on how to perform a reset.
  6. Check for firmware updates: Ensure that your Arlo devices have the latest firmware installed. Firmware updates often include bug fixes and improvements that can resolve connectivity issues. Check the Arlo app or the manufacturer’s website for any available updates.
  7. Contact Arlo support: If none of the above steps resolve the issue, it’s recommended to reach out to Arlo’s customer support. They will be able to provide further assistance and troubleshoot the problem more specifically based on your Arlo device model and configuration.

Remember that these steps are general guidelines, and the troubleshooting process may vary depending on your specific Arlo device model and setup.

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